- HEP Heat and Air
- Precision Installation

Precision Installation
Precision Installation | Air Conditioning | Heating and Air Conditioning
Enjoy whisper–quiet comfort and optimized energy savings with HEP’s precision installation heating and air conditioning solutions. Our certified technicians pair meticulous load calculations with industry-leading equipment to ensure every room in your home stays cool, clean, and humidity-balanced—no hot spots, no surprise spikes in your utility bill. From first consultation to final airflow check, we treat your space like a finely tuned system, not just another job.
When you choose HEP, you get transparent pricing, punctual service, and a crew that respects both your schedule and your floors. We back our craftsmanship with robust warranties and 24/7 support, so you can relax knowing your new air conditioning system will perform flawlessly even on the hottest Tennessee afternoons. Schedule your free estimate today and feel the HEP difference the moment you step inside.
FAQs
What does “precision installation” mean for an air-conditioning system?
Precision installation is our methodical, data-driven approach to setting up your new AC. We begin with a full Manual J load calculation to verify capacity needs, then measure static pressure, duct dimensions, and airflow requirements room by room. Refrigerant lines are sized and brazed to manufacturer specifications, the system is evacuated to 500 microns or below, and the charge is weighed in to within ±1 oz of the factory target. Every electrical connection is torque-tested, thermostats are calibrated, and final commissioning readings (superheat, sub-cool, CFM, and amp-draw) are documented for your records. This attention to detail ensures the unit operates at its published efficiency, maximizes comfort, and extends equipment life.
How do you determine the correct air-conditioner size for my home?
We do not rely on rules of thumb such as “one ton per 400 sq ft.” Instead, we run an ACCA-approved Manual J load analysis. The software factors in square footage, insulation levels, window type and orientation, building tightness, number of occupants, lighting, and local design temperatures. The result is a precise cooling load in BTUs, which we match to an AC model that can meet the requirement within the optimal part-load range. This avoids short-cycling from an oversized unit and excessive runtime from an undersized one, giving you better humidity control, lower energy bills, and longer equipment life.
What should I expect on installation day and how long will the job take?
A standard residential replacement typically lasts 4–8 hours. Our crew will: 1) protect flooring and work areas with drop cloths, 2) recover refrigerant and remove the old equipment, 3) set or pour a new condenser pad if needed, 4) modify or seal ducts for proper airflow, 5) run new copper line-sets and electrical whip, 6) install or upgrade the thermostat, 7) evacuate, charge, and pressure-test the system, and 8) perform a full operational checkout with you present. New construction or major duct revisions can extend the timeline to one to two days. We dispose of the old unit in an EPA-approved manner and leave the site as clean as we found it.
How can a properly installed AC system reduce my energy bills?
Upgrading to a high-SEER or SEER2 unit is only half the story; performance depends on installation quality. Correct refrigerant charge and airflow ensure the compressor and indoor coil operate in their ideal efficiency window, often saving 15–20 percent more energy than a poorly installed equivalent. Precision duct sealing stops conditioned air from leaking into attics or crawl spaces, variable-speed blowers match cooling output to demand, and improved moisture removal lets you raise the thermostat a few degrees without sacrificing comfort. Many customers see payback in 3–5 years, and the installation is typically eligible for utility rebates and federal tax credits.
What maintenance does my new AC require, and do you offer service plans?
Basic homeowner tasks include replacing or cleaning filters every 30–90 days and keeping the outdoor coil free of debris. Professionally, we recommend a tune-up each spring: cleaning the evaporator and condenser coils, checking refrigerant level, tightening electrical connections, lubricating motors, and verifying safety controls. Our Precision Comfort Club offers bi-annual visits, priority scheduling, and a 15 percent discount on any repairs. Regular maintenance maintains warranty compliance, prevents 80 percent of breakdowns, and can recover up to 10 percent of lost efficiency each year.
What warranties or guarantees come with your air-conditioning installations?
All systems include a manufacturer’s limited parts warranty of up to 10 years when registered, plus our one-year labor warranty covering workmanship and installation materials. We also provide a 100 Percent Satisfaction Guarantee: if the system fails to perform as designed within the first year, we will correct the issue at no cost or refund your investment. Extended labor coverage up to 10 years and maintenance bundles are available for additional peace of mind.