NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Athens
When sweltering summers or unexpected cold snaps hit Athens, you need more than a quick fix—you need experts who get the job done right the first time. HEP’s NATE-certified technicians bring a level of precision, training, and local know-how that transforms a frustrating breakdown into a smooth, confidence-boosting experience. From carefully assessing your home’s load requirements to recommending high-efficiency systems that trim monthly utility bills, our team treats every project like it’s happening in their own home.
Whether your current system is limping along or has stopped altogether, our HVAC unit replacement service is tailored to Athens’ unique climate and building styles. We handle every detail—permitting, removal, installation, and cleanup—so you can step back into total comfort without lifting a finger. Count on HEP to restore perfect indoor temperatures, elevate energy savings, and back it all with warranties that keep you covered season after season.
FAQs
What does it mean that your technicians are NATE-certified?
NATE (North American Technician Excellence) certification is the HVAC industry’s most widely recognized credential. To earn it, technicians must pass rigorous, proctored exams that test their knowledge of heating, cooling, refrigeration, and air distribution systems. Our NATE-certified pros have demonstrated both technical competence and real-world troubleshooting skills, so you can trust that your new HVAC unit will be installed correctly, safely, and in compliance with all Athens-Clarke County codes.
How do I know my HVAC unit needs replacement instead of another repair?
A replacement generally makes sense when one or more of the following apply: • Age – Heat pumps and air conditioners over 10–12 years or furnaces over 15–18 years are nearing the end of their expected life. • Frequent breakdowns – If you face major repairs more than once every two years, the costs quickly approach the price of a new system. • Rising energy bills – Older equipment loses efficiency; SEER2 ratings on today’s models can cut cooling costs up to 40 %. • Comfort problems – Uneven temperatures, excessive humidity, or noisy operation often point to aging or improperly sized equipment. • Refrigerant phase-out – Systems that still use R-22 refrigerant are expensive to service and will soon be unserviceable. Our technician will perform a full load calculation and cost-benefit analysis so you can make an informed decision.
What HVAC brands and system types do you install in Athens homes?
We are authorized dealers for leading manufacturers such as Carrier, Trane, Rheem, and Goodman. Depending on your needs and budget, we offer: • High-efficiency split heat pumps • Dual-fuel systems (heat pump + gas furnace) • Variable-speed central air conditioners • Packaged rooftop units for light commercial spaces • Ductless mini-split systems for additions and older homes without existing ductwork All equipment comes with factory warranties, and we register your new unit to guarantee you receive the full coverage term.
How long does a typical HVAC replacement take, and will I be without heating or cooling?
Most residential replacements can be completed in a single day. We begin by safely evacuating refrigerant and removing the old equipment, then install the new indoor coil, outdoor condenser, or furnace as needed. Our crew arrives with everything required—cranes, sheet-metal tools, electrical supplies—so downtime is kept to a minimum. The system is usually back up and running by late afternoon, and we perform a final walkthrough to show you how to operate your new thermostat and change filters.
Are there rebates, tax credits, or financing options for a new HVAC system in Athens?
Yes. High-efficiency units that meet ENERGY STAR® and specific SEER2/EER ratings qualify for federal tax credits up to $2,000 under the Inflation Reduction Act. Georgia Power and local natural-gas utilities also offer rebates—often $200–$700—for energy-saving heat pumps and furnaces. We’ll handle the paperwork for you. For budgeting convenience, we partner with several lenders to provide 0 % APR promotional financing or low-monthly-payment plans (subject to credit approval). Our comfort consultant will outline all available incentives during your in-home estimate.
How do you size a new HVAC system to ensure it’s right for my home?
Proper sizing is critical for comfort, efficiency, and equipment life. We follow Manual J load-calculation procedures, which factor in square footage, insulation R-values, window orientation, ceiling height, infiltration rates, and even household occupancy. We then apply Manual S to match the load with a manufacturer’s performance data and Manual D to verify that your ductwork can deliver the necessary airflow. This engineering-based approach prevents the common problem of oversizing, which can cause short cycling, humidity issues, and higher energy bills.