Latest Blog Posts

HEP solved a homeowner’s chilly comfort issue by securing loose heating wires and swapping a faulty defrost control board to restore warm air quickly.

Discover how HEP technicians solved a Signal Mountain home's inconsistent heating by installing a new emergency heat kit and restoring reliable warmth.

Learn how HEP technicians solved a Knoxville homeowner’s frozen condensate pump and failing sump unit with efficient replacements to prevent basement flooding.

Discover how HEP technicians fixed a Knoxville homeowner’s silent outdoor unit lockout by cleaning a clogged evaporator coil, restoring heat fast.

Discover how HEP solved a noisy, frozen heat pump with an emergency heat tip and a hard start kit upgrade plus maintenance tips for smooth winter operation.

Discover how HEP technicians solved a Bean Station homeowner's heat pump breakdown with a high-efficiency upgrade, financing options and robust warranty.

HEP resolved a Knoxville home's no-heat issue by repairing zone controls, installing a high-efficiency furnace, motorized dampers and smart thermostat.

HEP fixed a Loudon rental's heating breaker trips by replacing shorted heat elements and a burned control board, restoring reliable warmth before the next freeze.

See how HEP resolved a customer's heat pump breaker-tripping issue in Hixson by installing upgraded backup heat components for safe, efficient warmth

Learn how our Sevierville HVAC team fixed a smoky kitchen exhaust fan by realigning pulleys and replacing a slipped belt to restore airflow fast.

HEP technicians solved an Old Fort homeowner’s HVAC concerns with full duct cleaning, coil maintenance, and winter tune-up for reliable heating.

HEP solved a Knoxville homeowner’s uneven heating by diagnosing a cracked heat exchanger and guiding a heat pump upgrade. Energy-efficient HVAC replacement tips