- HEP Heat and Air
- Preventative Maintenance Plan

Preventative Maintenance Plan
Preventative Maintenance Plan | Air Conditioning | Heating and Air Conditioning | Newport
At HEP Services, we know Newport’s humid summers can test any cooling system. Our preventative maintenance plan keeps your air conditioning running at peak efficiency with scheduled tune-ups, detailed inspections, and filter replacements that stop costly surprises before they start. Expect lower utility bills, quieter operation, and steady comfort even during the hottest afternoons.
Enrollment is easy: choose the time that works for you, and our certified technicians will clean coils, check refrigerant levels, and fine-tune every component. Members receive priority scheduling, waived diagnostic fees, and exclusive discounts on repairs or upgrades—so you get peace of mind and year-round savings while we handle the hard work.
FAQs
What does your Preventative Maintenance Plan for air conditioning in Newport include?
Our plan covers two seasonal tune-ups per year—one before cooling season and one before heating season. Each visit includes a full system inspection, thermostat calibration, tightening of electrical connections, cleaning of condensate drains, washing and straightening the outdoor coil, indoor evaporator coil inspection, refrigerant level and pressure check, verification of airflow and static pressure, lubrication of moving parts, and a written performance report. We also replace or clean the standard air filter and test safety controls to be sure your AC is ready for Newport’s humid summers.
How often will a technician come to my home under the plan?
You receive two scheduled maintenance visits every 12 months. Most Newport homeowners choose a spring visit (March–May) to prepare for summer cooling demands and a fall visit (September–November) to ensure the system is in good shape after heavy use and before winter sets in. Additional service calls are available any time you need them, and plan members get priority scheduling.
Why is routine AC maintenance especially important in Newport’s coastal climate?
Salt-laden air and high summer humidity accelerate corrosion on outdoor condenser coils and electrical components. Regular cleaning and protective inspections keep rust at bay, preserve heat-transfer efficiency, and prevent premature compressor failure. Routine maintenance also helps spot refrigerant leaks early, reducing environmental impact and avoiding costly repairs during peak-season breakdowns.
Will maintaining my air conditioner really lower my energy bills?
Yes. A well-maintained system can operate 15–20 % more efficiently than a neglected one. Clean coils, proper refrigerant charge, and unobstructed airflow allow your AC to cool faster and cycle off sooner, cutting energy use. Many Newport customers recover the plan’s annual fee through lower utility costs and fewer emergency repair expenses.
Is the plan suitable for both central air and ductless mini-split systems?
Absolutely. Our technicians are trained and EPA-certified to service central split systems, heat pumps, and ductless mini-splits from all major brands. Maintenance checklists are adapted to each system type—for example, we clean and treat individual mini-split blower wheels and wash reusable filters, ensuring every indoor cassette and the outdoor unit stay efficient and quiet.
How do I enroll, and what does it cost?
Enrollment is simple: call our Newport office or fill out the online form, and we’ll schedule your first tune-up at a convenient time. Plans start at $189 per residential system per year, with multi-system and senior discounts available. Membership includes priority scheduling, 24-hour emergency service, a 10 % discount on non-warranty repairs, and no overtime charges. Commercial maintenance contracts are quoted after a free on-site assessment.