Air Conditioning

HEP Heat and AirAir Conditioning

Air Conditioning | Heating and Air Conditioning | Newport

When the coastal breeze turns into a sticky summer swelter, Newport homeowners trust HEP’s Heating and Air Conditioning to keep indoor climates perfectly chilled. Our certified technicians pair decades of experience with the latest energy-efficient technology, tailoring every installation, tune-up, and repair to your home’s unique layout and lifestyle. From whisper-quiet ductless minisplits to high-SEER central systems, we ensure your comfort without ballooning your utility bill.

What sets us apart is our local touch—arriving on time, respecting your space, and explaining every option in plain English before we lift a wrench. Whether you need emergency service on the hottest July afternoon or a preventative maintenance plan that extends equipment life, we’re the Newport AC team that answers the phone with a smile and leaves you feeling refreshingly cool. Reach out today and feel the HEP difference the next time the thermometer spikes.

What our customers say

I highly recommend these guys we had Montrell and Thomas come out to fix our unit they were incredible they were so polite, patient and helpful.
Misty R. profile photo
Misty R.
Jake Newman was so awesome! We loved him! Very professional and got my ac unit fixed and up and running in no time.
Hailey B. profile photo
Hailey B.
Very Professional. Justin was a great help and explain everything to me as we went. Sadly I have to get a new unit as we couldn't repair a 24 year old unit, but they said it would be a quick install. I'll update if anything changes but currently I very happy with the service. Update: Install was quick and clean. The installers were very friendly and professional.
Walter R. profile photo
Walter R.
Jacob Newman did a fantastic job helping me with an emergency with my HVAC system. Fair price. Good customer service. Highly recommend giving them a call.
Brianne R. profile photo
Brianne R.
He toke the time on my unit he was super great I want him to come out only I give him 100 percent great job Robert christian.
Susan Y. profile photo
Susan Y.
Jacob Newman was spot on with arrival time and thoroughly checked the issue and appears to have resolved the issue. Professional and polite as well. Highly recommend Jacob on any future details to be addressed on our unit
Jason M. profile photo
Jason M.
Chino and Edwin were fast, professional and went above and beyond coming out on icy roads to install a unit. Hep is lucky to have them!
Erica T. profile photo
Erica T.
We needed our unit replaced and they came out and gave us an estimate and had it replaced the next day!
Phoebe profile photo
Phoebe
The technician Patrick showed up and was very friendly and helpful. He diagnosed the problem with our unit quickly and went over our options.
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NSRailfan01
Robert Christian was the tech guy that came out to see what was going on with our AC unit. He was very polite, right on time, super helpful and offered great service and advice. Robert Camp and his partner were referred to come by and give me an estimate for electrical services. They were so nice and friendly. I had a great time dealing with them and getting a little better understanding about the project from them as well.
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Alexandra “.

Comprehensive Heating and Cooling Expertise in Newport

HEP delivers a full spectrum of heating and air conditioning services to homes and businesses across Newport. By combining advanced diagnostic tools, certified technicians, and decades of collective field experience, HEP addresses everything from minor airflow issues to complete system overhauls. Newport’s coastal climate demands highly reliable HVAC systems that can transition seamlessly between cool, humid summers and damp, chilly winters. HEP’s tailored approach ensures optimal comfort, efficiency, and longevity for every system it services.

Localized Knowledge Matters

Newport’s unique microclimate can expose HVAC equipment to salty sea air, frequent fog, and sudden temperature fluctuations. HEP technicians understand how these localized factors influence system performance and component wear. Through targeted inspections and strategic upgrades, HEP adapts each heating or cooling unit to thrive in Newport’s atmospheric conditions, reducing the risk of corrosion, moisture damage, and premature breakdowns.

Air Conditioning Services Designed for Newport Homes and Businesses

Reliable air conditioning is essential during Newport’s warmer months. HEP focuses on detailed assessments, precision installations, and thorough follow-up care to keep indoor temperatures stable even when outdoor humidity spikes.

Precision Installation From Day One

Proper sizing and installation create the foundation of efficient cooling. HEP’s technicians calculate load requirements based on square footage, insulation quality, window placements, and daily occupancy. These metrics shape the selection of:

  • Central air conditioning systems
  • Ductless mini-split units
  • Heat pump cooling configurations
  • High-velocity HVAC systems for retrofit projects

By aligning system capacity with building demands, HEP prevents short cycling, excessive energy consumption, and uneven cooling.

Expert AC Repair for Peak Summer Performance

When an air conditioner falters, rapid, accurate diagnosis is crucial. HEP’s repair protocol involves:

  • Inspecting refrigerant levels for leaks or contamination
  • Testing electrical connections, capacitors, and relays
  • Measuring airflow through filters, coils, and vents
  • Calibrating thermostats and control boards

This step-by-step approach isolates the root cause, enabling technicians to restore function without unnecessary component replacement. Restored systems operate at manufacturer specifications, ensuring consistent comfort and minimized utility costs.

Seasonal AC Tune-Ups

HEP recommends pre-summer tune-ups that include:

  • Deep cleaning of condenser and evaporator coils
  • Lubrication of fan motors and bearings
  • Verification of refrigerant charge and pressure
  • Tightening of electrical connections
  • Testing of condensate drain lines for blockages

These preventive measures enhance cooling efficiency, reduce operating noise, and prolong equipment life—key advantages for Newport properties where humidity can tax system components.

Heating Services That Combat Newport’s Damp Cold

Newport’s winters are relatively mild compared to inland regions, yet dampness can intensify the chill. HEP tailors heating solutions that deliver steady warmth without excessive energy consumption.

Furnace Installation and Replacement

Whether replacing an outdated furnace or installing new equipment during a remodel, HEP evaluates:

  • Fuel type availability—natural gas, propane, oil, or electric
  • Annual Fuel Utilization Efficiency (AFUE) ratings
  • Compatibility with existing ductwork
  • Zoning possibilities for customized comfort

Selection considerations include corrosion-resistant heat exchangers and sealed combustion chambers, safeguarding performance against Newport’s salty air.

Heat Pump Expertise

Heat pumps excel in coastal climates by providing both heating and cooling in a single system. HEP handles:

  • Air-source heat pumps for standard residential setups
  • Dual-fuel configurations that pair heat pumps with gas furnaces
  • Variable-speed compressors for enhanced efficiency
  • Cold-climate heat pump models with advanced defrost cycles

Properly sized heat pumps extract ambient warmth efficiently during damp Newport winters and reverse operation to cool interiors in summer.

Boiler Services

For homes equipped with hydronic heating, HEP offers:

  • High-efficiency condensing boiler installations
  • Radiant floor system integrations
  • Circulator pump calibration
  • Expansion tank inspections

These services ensure quiet, even warmth throughout multi-story residences and commercial properties.

Indoor Air Quality Solutions for Healthier Living

The coastal environment can introduce high humidity, allergens, and salt particles into indoor spaces. HEP enhances air quality through targeted interventions.

Air Filtration and Purification

HEP installs:

  • High-MERV pleated filters
  • HEPA filtration units for sensitive environments
  • Electronic air cleaners to capture microscopic contaminants
  • UV-C germicidal lights within ductwork to neutralize pathogens

By reducing airborne irritants, occupants experience fewer allergy symptoms and respiratory issues.

Humidity Control

Balancing indoor humidity prevents mold growth, maintains woodwork integrity, and improves comfort. HEP deploys:

  • Whole-house dehumidifiers integrated into HVAC systems
  • Smart thermostats with humidity sensors
  • Vapor barriers and sealed duct solutions to minimize moisture infiltration

These measures are especially effective during Newport’s misty seasons.

Ventilation Strategies

Fresh air exchange is vital in tightly sealed structures. HEP designs:

  • Energy recovery ventilators (ERVs)
  • Heat recovery ventilators (HRVs)
  • Controlled mechanical ventilation systems

These technologies introduce outdoor air while conserving conditioned energy, ensuring stale interior air is continually replaced.

Ductwork and Ventilation Optimization

Even the most advanced HVAC equipment performs poorly with leaky or unbalanced ductwork. HEP’s duct specialists conduct comprehensive evaluations.

Duct Sealing and Insulation

Common issues addressed include:

  • Gaps and loose joints causing conditioned air loss
  • Inadequate insulation allowing temperature fluctuations
  • Kinks or crushed segments restricting airflow

By sealing with mastic or aerosolized sealants and upgrading insulation, HEP curbs energy waste and promotes uniform temperature distribution.

Airflow Balancing

Technicians measure static pressure and adjust dampers to ensure each room receives adequate airflow. Balanced distribution eliminates hot or cold spots, enhances comfort, and eases strain on HVAC equipment.

Duct Cleaning

Over time, dust, pet dander, and salt residue can accumulate. HEP employs negative-pressure vacuums and rotating brush systems to clean ducts, improving both air quality and HVAC efficiency.

Preventive Maintenance Programs

Routine maintenance is the most cost-effective strategy for reducing breakdowns and safeguarding efficiency.

Core Components of a HEP Maintenance Visit

  • Inspection of all electrical and fuel connections
  • Verification of thermostat accuracy and recalibration
  • Cleaning or replacement of air filters
  • Lubrication of moving parts to reduce friction
  • Assessment of safety controls and sensors
  • Combustion analysis for gas or oil furnaces
  • Refrigerant pressure and superheat checks for cooling systems

By adhering to manufacturer service schedules, HEP helps property owners remain compliant with warranty requirements and avoid surprise failures.

Benefits of Scheduled Service

  • Lower monthly utility bills from optimized performance
  • Extended equipment lifespan
  • Fewer emergency repair incidents
  • Increased indoor comfort and noise reduction

Energy Efficiency Strategies Tailored to Newport Properties

Reducing energy consumption benefits both budgets and the environment. HEP provides actionable recommendations that align with Newport’s climate challenges.

Smart Thermostat Integration

Programmable and learning thermostats adapt heating and cooling cycles to occupancy patterns. Features include:

  • Remote management via mobile apps
  • Geofencing capabilities for automatic adjustments
  • Real-time energy usage reports

System Zoning

By dividing a building into separate zones with individual controls, HEP eliminates the need to condition rarely used areas. Dampers open or close based on thermostat signals, delivering targeted comfort while curbing energy use.

Equipment Upgrades

When systems reach the end of their economic life, HEP guides property owners through high-efficiency replacements, such as:

  • Inverter-driven compressors that modulate output
  • Condensing furnaces with AFUE ratings above 95%
  • Variable-speed blower motors that adjust airflow precisely

Emergency HVAC Services for Unplanned Breakdowns

Even well-maintained systems can fail without warning. Newport’s coastal environment can accelerate wear on mechanical and electrical components. HEP’s emergency response teams focus on rapid stabilization.

Common Emergency Scenarios Addressed

  • Sudden loss of cooling during heatwaves
  • Furnace ignition failures in damp, cold conditions
  • Burst refrigerant lines due to corrosion
  • Thermostat or control board malfunctions

Rapid Diagnostics and Resolution

Technicians arrive with fully stocked service vehicles containing:

  • Universal replacement parts
  • Specialized diagnostic instruments
  • Refrigerant and leak detection equipment
  • Combustion analysis tools

This preparedness minimizes downtime, restoring comfort swiftly and safely.

Residential HVAC Solutions That Fit Newport Lifestyles

Each Newport home, from historic seaside cottages to modern waterfront condos, presents unique HVAC challenges. HEP designs solutions that preserve architectural integrity while delivering state-of-the-art climate control.

Retrofit Expertise

Older properties often lack modern duct infrastructure. HEP addresses this with:

  • Ductless mini-split systems that require minimal structural alteration
  • High-velocity small-duct systems capable of threading through narrow wall cavities
  • Hydronic or radiant floor retrofits for consistent heat

Whole-Home Comfort Approach

HEP evaluates the building envelope, insulation levels, and window quality. Recommendations may include air sealing and insulation upgrades to complement HVAC enhancements, ensuring holistic comfort.

Commercial HVAC Services for Newport Enterprises

Restaurants, galleries, hotels, and offices rely on dependable climate control to protect inventory, preserve artwork, and create welcoming environments for customers and employees. HEP’s commercial division delivers scalable solutions.

System Design and Installation

  • Rooftop packaged units with custom curb adaptations
  • Variable Refrigerant Flow (VRF) systems for multi-zone applications
  • Dedicated Outdoor Air Systems (DOAS) for fresh air delivery in high-occupancy settings
  • Building automation integration for centralized control

Planned Maintenance Agreements

Commercial maintenance programs cover:

  • Quarterly inspections aligned with equipment size and usage
  • Filter replacements suited to industrial environments
  • Coil cleaning for high-traffic or kitchen-adjacent units
  • Compliance checks with ventilation and environmental codes

By preventing downtime, HEP supports consistent operations and customer satisfaction.

Advanced HVAC Technologies Implemented by HEP

Innovation drives energy savings and enhanced comfort. HEP keeps Newport properties on the forefront of HVAC advancements.

Variable-Speed Compressors and Blowers

Unlike single-stage units, variable-speed technology modulates output to match real-time demand, yielding:

  • Reduced energy consumption during part-load operation
  • Quieter operation with fewer abrupt starts and stops
  • Improved humidity control due to longer runtime at lower speeds

Zoning With Wireless Dampers

Wireless dampers simplify retrofits by eliminating extensive duct rewiring. Occupants gain granular control over individual rooms, optimizing comfort preferences and energy usage.

Smart Diagnostics and Predictive Analytics

Some modern systems include onboard sensors that transmit performance data to cloud platforms. HEP leverages these analytics to:

  • Forecast maintenance needs before issues escalate
  • Optimize system settings remotely
  • Provide detailed reports on energy consumption patterns

Why Newport Property Owners Trust HEP

Choosing an HVAC partner involves more than the immediate fix; it requires confidence in long-term reliability and expertise. HEP’s value proposition centers on:

  • Factory-trained technicians proficient in the latest HVAC technologies
  • Commitment to industry best practices and energy efficiency standards
  • Thorough, transparent diagnostics that prioritize accurate solutions over temporary fixes
  • Customized service plans reflecting Newport’s coastal challenges

By aligning technical excellence with local insight, HEP ensures Newport residents and businesses enjoy year-round indoor comfort with minimal environmental impact.

Core Service Pillars

  • Reliability: Punctual arrival and well-stocked service vehicles shorten repair times.
  • Expertise: Continuous training keeps technicians ahead of evolving HVAC systems.
  • Integrity: Clear communication and detailed service documentation foster trust.
  • Sustainability: Recommendations emphasize high-efficiency equipment and eco-friendly practices.

Commitment to Sustainable Comfort in Newport

HEP recognizes that energy conservation and environmental responsibility go hand in hand with modern HVAC service. Through efficient system designs, preventive maintenance, and innovative technologies, HEP delivers sustainable comfort tailored to Newport’s coastal climate. The result is reduced carbon footprints, lower operating costs, and healthier indoor environments for families, employees, and visitors alike.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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