- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Air Conditioning | Heating and Air Conditioning | Sweetwater
When Sweetwater heats up, trust HEP’s licensed technicians to keep your home perfectly cool. Our team has decades of experience diagnosing, repairing, and installing air conditioning systems of every make and model, and we back every job with honest pricing and a 100% satisfaction guarantee. From rapid-response service trucks stocked with genuine parts to meticulous load calculations for new installs, we focus on doing the little things right so your comfort never wavers.
Whether you need a mid-season tune-up, energy-saving upgrades, or emergency repairs at midnight, one call puts the best in the business at your door. Discover why neighbors across Sweetwater rely on HEP for hassle-free air conditioning care that lowers utility bills, extends equipment life, and restores peace of mind—no sweat required.
FAQs
What air-conditioning services do your licensed technicians offer in Sweetwater?
Our team is fully licensed and insured to handle every phase of residential and light-commercial cooling, including new system design and installation, full-system replacements, seasonal tune-ups, emergency repairs, indoor-air-quality upgrades, thermostat integration, and ductwork sealing or modification. Because we hold Texas HVAC Contractor licensing, we can legally pull permits, perform refrigerant work, and provide manufacturer-backed warranties that unlicensed handymen cannot offer.
Why is it important to hire a licensed HVAC technician instead of a general handyman?
State-licensed HVAC technicians complete thousands of hours of supervised training, pass rigorous state exams, and carry liability insurance. This protects you from code violations, refrigerant handling fines, voided equipment warranties, and potential safety hazards such as electrical shorts or carbon-monoxide leaks. A handyman may cost less up front, but improperly serviced equipment can lead to higher energy bills, premature compressor failure, or even fire risks—far outweighing any initial savings.
How often should I schedule air-conditioning maintenance in Sweetwater’s climate?
Sweetwater summers are long, hot, and dusty, so we recommend a professional tune-up every spring. During this visit we clean condenser coils, test refrigerant charge, inspect electrical components, flush the condensate drain, calibrate the thermostat, and verify overall system performance. Regular maintenance can boost efficiency by up to 20 %, extend equipment life by 5–7 years, and keep your factory warranty valid.
How quickly can you respond to an AC emergency in Sweetwater?
We offer 24/7 emergency service throughout Nolan County with an on-call technician always available. Most calls received before 8 p.m. are answered within two hours, and after-hours or holiday calls are typically handled within four hours. Our trucks are fully stocked with common motors, capacitors, and refrigerant so we can resolve 90 % of breakdowns in a single visit.
What brands and system types do you service and install?
Our technicians are factory-trained on all major brands, including Trane, Carrier, Lennox, Rheem, Daikin, and Goodman. We install and service split heat pumps, straight-cool condensers with gas furnaces, ductless mini-splits, packaged rooftop units, and high-efficiency inverter systems. Because we are not tied to a single manufacturer, we recommend equipment based on your home’s load calculations, budget, and comfort goals rather than sales quotas.
Are energy-efficient upgrades or rebates available for Sweetwater homeowners?
Yes. Replacing a 10-SEER unit with a modern 16-SEER or higher system can cut cooling costs by up to 40 %. On top of monthly savings, Sweetwater residents may qualify for ONCOR utility rebates, federal tax credits of up to $2,000 under the Inflation Reduction Act (for qualifying heat pumps), and manufacturer instant rebates during promotional periods. Our team will file all rebate paperwork and provide AHRI certificates so you receive every dollar you’re entitled to.