Air Conditioning

HEP Heat and AirAir Conditioning

Air Conditioning | Heating and Air Conditioning | Sweetwater

When a Sweetwater summer cranks up the heat and humidity, HEP’s licensed technicians are ready to roll––usually the very same day you call. We repair every brand of air conditioner, install whisper-quiet, high-efficiency systems, and fine-tune existing units so they run like new. From leaky refrigerant lines to smart-thermostat upgrades, you get honest advice, flat-rate pricing, and workmanship backed by our Happiness Guarantee.

Because comfort shouldn’t clock out at 5 p.m., we answer the phone 24/7, arrive in marked trucks, and leave your home cleaner than we found it. Join our worry-free maintenance plan to score priority scheduling, annual tune-ups, and lower utility bills all season long. In short, if Sweetwater needs cool, clean air, HEP is the neighbor you can count on.

What our customers say

Honest company, fair rates, and amazing technicians. Richard, one of their A/C repairmen, was the best, most honest, and polite servicemen we've ever seen. We can't say enough praise to adequately describe him. I'd highly recommend him and HEP for any A/C or plumbing repair.
Brooke P. profile photo
Brooke P.
Olin went above and beyond i cant say enough, if you ever need hvac, Olin is the guy to call!
Esteleeh B. profile photo
Esteleeh B.
Rueben was awesome! Very polite and professional! Later in the day we had Tanner and Dwayne come by to HEP us out with some septic issues. They were both very knowledgeable and hard working. Nickolas serviced our AC and he was very polite and knowledgeable. Thank you and we look forward to using HEP in the future for all of the services offered!
Josh R. profile photo
Josh R.
Chase was very professional and punctual. He did a wonderful job servicing our HVAC unit.
Rusty R. profile photo
Rusty R.
Alvin did an excellent job he was quick and had me backup and running in no time
Chase F. profile photo
Chase F.
Ryan was so helpful he came out and helped me better understand my system and the problem it was having. Ryan not only properly diagnosed the problem but he also offered the solution and fixed it on site.
Joseph J. profile photo
Joseph J.
The Hvac crew were very nice and fast and cleaned up after themselves. Very Happy with the work done.
Faith T. profile photo
Faith T.
They installed heat and air system for my husband, Gordon and I. Also did some repair work for my sister and her husband. We were all really satisfied with their work. Price was reasonable too. Thank you Hep.
Betty W. profile photo
Betty W.
Chuck - did a great job of getting our system running. He was pleasant and got the job done quickly. And, he helped us get the best deal possible.
Colleen profile photo
Colleen
Tim was the young mans name and he was wonderful. He fixed our sink fast and professionally. I will be doing business with them again soon. On 1.11 Chase from HEP came by and fixed our air conditioner such a outstanding worker. Great &Job
Horror C. profile photo
Horror C.

Comprehensive Air Conditioning Service in Sweetwater

When summer temperatures rise in Sweetwater, dependable air conditioning becomes more than a luxury—it is essential for comfort, health, and productivity. HEP meets this demand with full-scale heating and air conditioning solutions designed specifically for the climate conditions of Monroe County and the surrounding foothills. From initial load calculations to long-term maintenance, every service step is carefully engineered for longevity, efficiency, and indoor comfort.

Why Seasonal AC Care Matters

A well-maintained air conditioning system does more than cool a space. It reduces humidity, filters airborne particles, and stabilizes temperature swings that can strain both building materials and personal comfort. Sweetwater’s blend of humid subtropical summers and cool winters places a distinct burden on HVAC equipment. Without proactive care, coils corrode, refrigerant charges drift, and blower motors overheat—all leading to higher energy bills and potential breakdowns.

HEP approaches seasonal AC care as an integrated process:

  • Inspect and calibrate refrigerant charge to manufacturer specifications
  • Clean evaporator and condenser coils for maximum heat exchange
  • Tighten electrical connections and test capacitors for timely starts
  • Lubricate moving parts to minimize wear and power draw
  • Verify thermostat programming for optimal cycling
  • Assess condensate drainage to avoid overflow and water damage

By scheduling routine tune-ups in spring and fall, homeowners stay ahead of peak-season emergencies, extending unit lifespan while sustaining peak efficiency.

Tailored Installation Solutions

Accurate Load Calculations

Correct sizing is the foundation of every reliable AC installation. Oversized systems short-cycle, causing uneven temperatures and excessive humidity. Undersized units run continuously, driving up operating costs and accelerating wear. HEP employs industry-standard Manual J calculations, factoring in:

  • Square footage and ceiling height
  • Insulation R-values
  • Window orientation and shading
  • Infiltration rates
  • Occupancy patterns and internal heat gains

The resulting data guides both equipment selection and ductwork design, ensuring balanced airflow and steady comfort.

Energy-Efficient Equipment Options

Modern air conditioners deliver efficiencies unimaginable a decade ago. Variable-speed compressors, electronically commutated motors (ECMs), and advanced refrigerant control all play a role. HEP stocks a curated lineup of SEER2-rated systems tailored for Sweetwater’s climate zone, including:

  • Single-stage units for budget-friendly reliability
  • Two-stage models that modulate capacity during shoulder seasons
  • Fully variable inverter systems for precise temperature control and whisper-quiet operation

Each installation includes factory-approved materials—insulated line sets, high-merv filters, and robust condensate management—to safeguard performance from day one.

Optimized Ductwork Design

Even the highest-efficiency air conditioner underperforms when paired with poorly designed ducts. HEP’s installation crews fabricate and balance ducting that honors ACCA Manual D principles:

  • Proper trunk sizing for laminar airflow
  • Gradual transitions to reduce static pressure
  • Airtight seams sealed with mastic and UL-classified tape
  • Strategic placement of supply registers and returns

A well-sealed duct network can reclaim up to 30% of lost energy, transforming utility bills and indoor comfort in equal measure.

Heating Capabilities for Year-Round Comfort

While Sweetwater winters rarely reach the bitter extremes of northern climates, overnight frosts still necessitate dependable heating. HEP integrates air conditioning and heating into unified HVAC solutions:

Dual-Fuel Heat Pumps

Heat pumps extract ambient warmth from outdoor air, reversing the refrigeration cycle used for cooling. When temperatures dip below the balance point, auxiliary gas furnaces or electric strips engage automatically, ensuring comfort without manual intervention. This hybrid approach balances the efficiency of electric heating with the raw output of combustion systems.

High-Efficiency Furnaces

For homes without existing heat pump infrastructure, HEP installs multi-speed furnaces equipped with:

  • Secondary heat exchangers to capture residual combustion heat
  • Sealed combustion chambers for safety and noise reduction
  • Smart diagnostic boards to streamline servicing

With Annual Fuel Utilization Efficiency (AFUE) ratings surpassing 96%, these furnaces translate fuel dollars directly into usable warmth.

Zoning Systems

Comfort preferences differ from room to room. A zoning system employs motorized dampers and individual thermostats, enabling homeowners to heat occupied zones while reducing energy flow to rarely used spaces. This granular control curbs utility expenses and extends equipment life by trimming unnecessary run time.

Preventive Maintenance Programs

The Value of Consistent Upkeep

Small mechanical issues snowball when overlooked. Clogged filters starve blowers of air, ice forms on coils, and compressors labor under rising pressure. Preventive maintenance programs operate like health insurance for HVAC equipment, catching issues before they escalate.

Core Tasks Performed During Maintenance Visits

  • Replace or clean filters based on MERV rating and household needs
  • Inspect refrigerant lines for vibration wear and insulation integrity
  • Test safety controls, including high-pressure switches and float sensors
  • Monitor system static pressure to detect duct restrictions
  • Examine fan blades and wheels for debris build-up
  • Verify defrost cycle operation on heat pumps

Each visit concludes with a detailed report, outlining system health and actionable recommendations.

Indoor Air Quality Enhancements

Heating and air conditioning influence air quality as much as temperature. Sweetwater’s pollen-rich springs and humid summers foster allergens and microbial growth without adequate filtration and humidity control.

Advanced Filtration Options

  • High-MERV media filters capture fine particulate matter, including pollen and pet dander
  • HEPA bypass units remove up to 99.97% of airborne contaminants as small as 0.3 microns
  • Activated carbon layers neutralize odors and volatile organic compounds (VOCs)

Ultraviolet Germicidal Irradiation (UVGI)

UV lamps installed near evaporator coils disrupt the DNA of mold spores and bacteria, inhibiting reproduction. This not only purifies air but keeps coils cleaner, improving heat transfer and lowering energy consumption.

Whole-Home Dehumidification

Sweetwater’s muggy summers push relative humidity beyond the comfort threshold. Integrated dehumidifiers extract moisture independent of cooling cycles, achieving ideal indoor humidity—typically between 45% and 55%—while alleviating the workload on the main AC unit.

Emergency Repair Readiness

HVAC breakdowns seldom occur at convenient times. HEP maintains a fleet of fully stocked service vehicles positioned to reach Sweetwater neighborhoods quickly. Certified technicians diagnose and correct issues across all major brands, focusing on:

  • Rapid identification of failed components via multimeter testing and pressure readings
  • On-the-spot replacement of capacitors, contactors, fan motors, and sensors
  • Refrigerant leak detection using electronic sniffers and UV dye in line with EPA guidelines
  • Temporary solutions for uncommon parts until OEM replacements arrive

With climate control restored swiftly, discomfort and property risks like frozen pipes or mold proliferation are minimized.

Smart Thermostat Integration

Adaptive Scheduling

Smart thermostats learn household routines, adjusting temperatures automatically. Over time, they craft schedules maximizing comfort when occupants are home and energy savings when away.

Remote Access and Analytics

Through Wi-Fi connectivity, users monitor system performance, receive maintenance alerts, and modify settings from anywhere. Energy usage dashboards highlight opportunities for further savings, such as tightening duct leaks or upgrading insulation.

Compatibility Assessments

Not every heating and air conditioning setup supports advanced thermostats out of the box. HEP verifies:

  • C-wire availability for continuous power
  • Multistage operation compatibility
  • Heat pump reversing valve logic
  • Accessory control, including humidifiers and dehumidifiers

Where wiring gaps exist, technicians install add-a-wire modules or new control cables to guarantee reliable operation.

Specialized Solutions for Historic Sweetwater Homes

Many Sweetwater residences feature thick masonry walls, limited attic space, and distinctive architectural details that complicate conventional ducted installations. HEP addresses these constraints with alternative technologies:

Ductless Mini-Splits

  • Individual indoor air handlers mount high on walls, ceilings, or floors
  • Inverter compressors vary output between 20% and 100% capacity for precise comfort
  • Multi-port condensers serve up to eight zones from a single outdoor unit

High-Velocity Small-Duct Systems

Flexible, two-inch insulated ducts thread through tight framing cavities, delivering conditioned air at higher velocities that promote rapid mixing. A small footprint and whisper-quiet operation preserve the character of older homes without bulky soffits or dropped ceilings.

Commercial HVAC Expertise

Load Diversity Analysis

Commercial facilities—from downtown boutiques to light manufacturing shops—exhibit dynamic heat loads stemming from equipment, lighting, and occupancy. HEP engineers calculate demand peaks to size rooftop units and split systems accurately.

Preventive Maintenance for Business Continuity

Unplanned downtime threatens revenue and customer satisfaction. HEP tailors maintenance schedules around business hours, focusing on:

  • Belt inspections and replacements
  • Bearing lubrication on large horsepower motors
  • Coil cleaning using foaming agents safe for food service environments
  • Economizer calibration for free cooling during mild autumn days

Building Automation Integration

Modern commercial air conditioning thrives on integrated control. HEP installs and programs controllers that coordinate HVAC, lighting, and occupancy sensors, slashing utility costs while meeting comfort standards.

Modern Refrigerants and Environmental Stewardship

Environmental regulations continue to phase out ozone-depleting and high-GWP (global warming potential) refrigerants. HEP remains at the forefront of refrigerant management, offering:

  • R-410A systems with lower environmental impact than legacy R-22
  • Leak-tight installation practices exceeding industry standards
  • Proper recovery and recycling procedures using EPA-certified equipment
  • Emerging low-GWP refrigerant readiness, positioning homeowners for future upgrades without sweeping system replacements

Energy-Saving Upgrades Beyond the HVAC System

While heating and air conditioning drive a significant portion of household energy use, complementary upgrades magnify savings:

  • Attic insulation top-ups to recommended R-values for Sweetwater’s climate zone
  • Radiant barriers reflecting summer heat load
  • High-performance windows with low-emissivity coatings
  • Weatherstripping and caulking of envelope leaks

HEP coordinates these improvements to ensure HVAC sizing aligns with the altered load profile, preventing oversizing and capitalizing on efficiency gains.

Routine Filter Management

Understanding MERV Ratings

The Minimum Efficiency Reporting Value (MERV) rates a filter’s ability to trap particles. Sweetwater homes typically benefit from MERV 8 to MERV 13 filters, balancing air flow and filtration. Overly restrictive filters without corresponding fan upgrades can starve airflow, freezing coils and straining motors.

Replacement Intervals

Factors influencing filter lifespan include:

  • Number of occupants and pets
  • Proximity to unpaved roads and construction sites
  • Frequency of indoor activities that generate particulates, such as woodworking or painting

HEP technicians document filter condition during each visit, recommending stock levels for homeowners to simplify timely changes.

Safety Checks for Peace of Mind

Carbon Monoxide Monitoring

Combustion appliances present inherent risks. HEP tests for:

  • Proper draft in flue pipes
  • Cracked heat exchangers allowing exhaust gases into supply air
  • Vent blockages from nesting animals or debris

Electrical Inspections

Loose wiring connections generate heat, posing fire hazards and voltage drop issues that impair performance. Thermal imaging cameras and amp-draw readings identify hotspots before they fail.

Surge Protection

Power fluctuations and lightning events can cripple sensitive HVAC electronics. Whole-home surge protectors absorb voltage spikes, safeguarding circuit boards, thermostats, and connected smart devices.

The HEP Service Process

Initial Assessment

Every project begins with a thorough evaluation:

  1. Interview occupants about comfort concerns and utility history
  2. Inspect equipment age, model numbers, and maintenance records
  3. Measure airflow and conduct temperature split tests
  4. Document insulation levels and air leakage points

Customized Solution Proposal

With data in hand, HEP crafts solutions aligned with functional needs and energy goals. Proposals outline equipment specs, projected efficiency gains, and anticipated timelines, empowering homeowners to make informed decisions.

Professional Implementation

Licensed, insured technicians adhere to mechanical codes, manufacturer instructions, and HEP’s internal quality benchmarks. Job sites remain tidy, with protective coverings shielding flooring and furnishings from dust and debris.

Post-Installation Verification

After startup, technicians perform formal commissioning:

  • Superheat and subcooling verification
  • Static pressure measurement to confirm duct compliance
  • Thermostat calibration
  • Customer orientation on system operation and maintenance tasks

A documented checklist provides baseline data for future service calls.

Continual Training and Certification

HVAC technology evolves rapidly. HEP invests in ongoing technician education, covering:

  • Variable refrigerant flow (VRF) systems
  • Low-GWP refrigerant handling procedures
  • Wi-Fi thermostat protocols and cybersecurity considerations
  • Updated International Mechanical Code (IMC) revisions

Certification from recognized bodies—such as North American Technician Excellence (NATE)—demonstrates mastery of both legacy and emerging equipment platforms, positioning HEP as a trusted resource for Sweetwater’s heating and air conditioning needs.

Commitment to Community Comfort

Sweetwater’s unique blend of historic charm, outdoor recreation, and family-centric neighborhoods calls for an HVAC partner attuned to both technical and community needs. HEP answers this call with comprehensive air conditioning and heating services underscored by preventive maintenance, energy efficiency, and safety. From sweltering July afternoons to frosty January mornings, properly designed and maintained HVAC systems keep Sweetwater residents comfortable and secure year-round.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
HEP Heat and Air
Book Online
(423) 228-7742