HVAC Unit Replacement

HEP Heat and AirHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Greeneville

When Greeneville’s sticky summers or frosty mountain mornings push your old system to its limits, HEP’s local team makes upgrading effortless. Our licensed, NATE-certified technicians evaluate your home’s unique demands, remove the guesswork from sizing, and install a high-efficiency HVAC unit that can slash energy bills while keeping every room consistently comfortable. From the first free estimate to the final thermostat check-in, we show up on time, respect your space, and back our workmanship with industry-leading warranties.

HEP’s roots in East Tennessee mean we understand the region’s climate swings—and the value of friendly, neighbor-style service. Flexible financing, transparent upfront pricing, and 24/7 emergency support ensure you never feel stuck when comfort matters most. Ready to breathe easier? Call or click today to schedule your HVAC unit replacement and discover why Greeneville homeowners trust HEP to keep the air just right all year long.

What our customers say

Eddie and Adolfo did an excellent job installing my new HVAC and furnace. They were very prompt, friendly, professional, and thorough. Eddie explained everything that he did, and things to be aware of. I highly recommend HEP and Eddie and Adolfo for your next HVAC installation.
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Tim S.
Matt not only goes above and beyond with his work, but he always makes sure that he is doing everything possible to financially help our family to make necessary fixes work to where we can afford them. This was the second time we needed HEP for a problem and we specifically called and requested him to come out to help us. Not only did he make that possible, but he was here the same day, diagnosed the issue, figured out a solution, and had the fix scheduled for the next day. Everyone there is great, but we really recommend Matt!
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A. W.
Randy was very personable and honest, also good to have a fellow service man working for you. Randy Brooks thank you for your service and servicing my unit.
Brandon S. profile photo
Brandon S.
Was very impressed to have this company to follow up with them installing my new AC. Chris Kirsten could not have been a more experienced AC man. And his manner were exceptional, he was very thoughtful and I must say just an exceptional experienced technician. Answered all questions and explained everything he did! Way to go Chris and HEP
Randall E. profile photo
Randall E.
Great experience with HEP. Had to replace my HVAC system downstairs. Art & Chino were diligent, hardworking, & very courteous. Excellent service & outstanding Carrier unit! Great communication with me.
Lane S. profile photo
Lane S.
I would like to say everyone I have been in contact with from Hep has been exceptional and professional The Hep company has been above and beyond on their work ethics and morals as far I am concerned if there was a way to give the a #10 ☆ rating they would get it from me.and a special thank you to Chris for all his help in explaining the how tod of working my new HVAC.
Kay S. profile photo
Kay S.
Todd was very friendly and helpful in inspecting our plumbing and heating and air systems! Would definitely recommend for anyone looking to do some home inspections or repairs!
Kelsey F. profile photo
Kelsey F.
Todd and Kenny stopped by today to do an HVAC checkup as part of my annual master agreement They were prompt, courteous and professional. I appreciate their advice and take it seriously. I will definitely continue to trust HEP with my homes HVAC, plumbing and electrical services
Andrew W. profile photo
Andrew W.
HEP came and delivered good service. HEP is HVAC help when you need it.
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Cf79dg C.
Ric was absolutely superb as an experienced electrician and simply as a professional. It is so rare to see exceptional customer service these days and Ric (as well as those who took calls) were extremely professional. Ric went out of his way...after hours at that..to complete a job. After I mentioned I wanted the maintenance plan (recommended by 2 of my neighbors), he went out and documented make and model of our HVAC Units for the future reference of those who may call. Exceptional. A friendly gentleman; I am relieved that I know our family has someone and a company we can depend on for so many things..
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Anita A.

Understanding HVAC Unit Replacement in Greeneville

The rolling hills of Greeneville, Tennessee experience four distinct seasons, each bringing its own temperature swings and humidity challenges. Summer afternoons can soar into the 90s with sticky moisture in the air, while winter nights often dip toward freezing. In this environment, an aging or undersized heating, ventilation, and air-conditioning (HVAC) system struggles to keep indoor spaces comfortable and energy costs predictable. HVAC unit replacement performed by HEP delivers a modern, high-efficiency solution tailored to local climate patterns, building construction, and homeowner comfort goals.

Climatic Considerations Unique to Greeneville

Greeneville sits within the Appalachian Highlands, receiving generous rainfall, occasional snowfall, and a wide annual temperature range. Replacement strategies must account for:

  • Hot, humid summers that elevate latent cooling loads
  • Cool, damp winters that demand steady, energy-efficient heating
  • Transitional spring and fall periods when temperature fluctuations stress older equipment
  • Pollen-heavy spring air that can burden ineffective filtration systems

An expertly sized and installed HVAC unit mitigates these seasonal extremes, maintaining stable indoor conditions without excessive energy consumption.

Common Signs It’s Time to Replace an HVAC System

Homeowners often tolerate underperforming equipment out of habit, failing to recognize clear indicators of decline. Typical warning signals include:

  • Rising monthly utility bills despite unchanged thermostat settings
  • Hot or cold spots in different rooms, pointing to airflow or capacity issues
  • Equipment older than 12–15 years, exceeding modern efficiency benchmarks
  • Frequent repairs for refrigerant leaks, electrical failures, or blower malfunctions
  • Excessive noise or vibration indicating worn compressors or bearings
  • Persistent humidity indoors, even with prolonged air-conditioning cycles

Replacing rather than continuously repairing outdated equipment generally delivers stronger comfort, savings, and peace of mind.

Benefits of Choosing Professional HVAC Replacement by HEP

HEP’s certified technicians focus on comprehensive, code-compliant replacements that balance efficiency, longevity, and indoor air quality (IAQ). Their holistic approach provides benefits that ripple through daily life and monthly finances.

Energy Efficiency Gains

Modern HVAC units feature advanced compressor technology, high-efficiency motors, and enhanced refrigerant management. When professionally matched to a home’s specific load requirements, they:

  • Consume less electricity or fuel for the same—or better—comfort level
  • Integrate with smart thermostats for optimized run times
  • Offer higher Seasonal Energy Efficiency Ratio (SEER) and Heating Seasonal Performance Factor (HSPF) ratings compared to aging systems

Indoor Air Quality Improvement

HEP incorporates filtration, humidity control, and ventilation upgrades during replacement. These improvements:

  • Reduce airborne allergens such as pollen prevalent in Greene County
  • Minimize mold growth by maintaining ideal relative humidity levels
  • Capture fine particulate matter with high-MERV filters
  • Enhance fresh-air exchange for balanced indoor oxygen and pollutant dilution

Long-Term Reliability and Fewer Breakdowns

Installing premium components with manufacturer-aligned procedures extends equipment lifespan. HEP’s methodology targets:

  • Proper refrigerant charge to prevent compressor stress
  • Accurate airflow balancing to avoid coil icing or overheating
  • Secure electrical connections that resist voltage drops or shorts
  • Thorough testing that catches micro-issues before system handoff

The HEP HVAC Replacement Process

A structured, transparent replacement sequence ensures homeowners know exactly what to expect from start to finish.

Initial Inspection and Load Calculation

Technicians begin with a detailed onsite evaluation that includes:

  • Manual J heat-loss and heat-gain calculations
  • Ductwork measurements and static pressure testing
  • Thermographic scanning to locate envelope leaks
  • Assessing current insulation, window quality, and sun exposure

Accurate data prevents oversizing or undersizing, both of which can lead to poor humidity control and wasted energy.

Selecting Appropriately Sized Equipment

Based on collected data, HEP recommends equipment capacities, features, and brands that align with household goals such as quiet operation, superior IAQ, or maximum energy savings. Considerations include:

  • SEER, HSPF, and Annual Fuel Utilization Efficiency (AFUE) ratings
  • Compatibility with existing ductwork or the feasibility of ductless solutions
  • Future integration with smart-home ecosystems

Removal of the Old System and Environmentally Responsible Disposal

Aging equipment contains refrigerants and metals that require careful handling. HEP:

  • Recovers and recycles refrigerants in accordance with EPA guidelines
  • Separates copper, aluminum, and steel components for responsible recycling
  • Disposes of non-recyclable materials at certified facilities

Precision Installation and Commissioning

Key installation steps safeguard performance and durability:

  • Mounting the indoor air handler or furnace on vibration-damping pads
  • Setting outdoor condensers or heat pumps on leveled, reinforced pads
  • Connecting refrigerant lines with nitrogen-purged brazing to avoid oxidation
  • Evacuating lines to deep vacuum levels below 500 microns to remove moisture
  • Charging refrigerant by weight for exact manufacturer specifications

Post-Installation Performance Checks

Before the project concludes, HEP conducts:

  • Static pressure testing to confirm airflow targets
  • Temperature split verification between supply and return air streams
  • Electrical load measurements for motors and compressors
  • Carbon monoxide testing when gas heat is involved
  • Client walk-through explaining equipment features, filter replacement, and thermostat programming

Types of HVAC Units HEP Installs in Greeneville

Split Systems

A split system divides the coil/compressor outdoors and the air handler indoors. Advantages include:

  • Higher SEER potential due to larger outdoor coil surface area
  • Flexibility in pairing different blower configurations
  • Wide availability of replacement parts and upgrade options

Heat Pumps

Heat pumps offer both heating and cooling from a single unit, extracting ambient heat energy even at lower outdoor temperatures. Benefits encompass:

  • Reduced dependence on fossil fuels when paired with electric resistance backup
  • Smooth, steady heating that minimizes hot-blast temperature swings
  • Advanced inverter-driven models that modulate capacity for perfect comfort balance

Packaged Units

Packaged rooftop or ground-mounted units combine all components within one cabinet. Ideal for:

  • Homes with limited indoor mechanical space
  • Simplified maintenance since all parts are accessible outdoors
  • Streamlined duct connections directly through the roof or side wall

Ductless Mini-Splits

Ductless systems pair a compact outdoor compressor with sleek indoor air handlers. They shine when:

  • Room-by-room zoning is desired without intrusive duct retrofits
  • Historic Greeneville homes lack attic or crawlspace for duct runs
  • Maximum efficiency is needed for additions, sunrooms, or workshops

Advanced Technologies Offered by HEP

Modern HVAC equipment now rivals smart consumer electronics in sophistication. HEP keeps pace with these advancements, integrating features that heighten comfort, efficiency, and user convenience.

Variable-Speed Compressors

Unlike single-stage compressors that cycle on/off at full capacity, variable-speed compressors:

  • Adjust speed incrementally to match real-time load demands
  • Eliminate temperature swings and short cycling
  • Achieve superior humidity removal during long, low-speed cooling runs

Smart Thermostats and Zoning Solutions

Connected thermostats and zone control dampers enable:

  • Scheduling temperature setpoints around work and sleep habits
  • Remote adjustments via smartphone or voice assistant
  • Independent climate zones that prevent energy waste in unoccupied rooms

High-MERV Filtration and UV Purification

HEP upgrades indoor air quality through:

  • Media cabinets holding deep-pleated, high-MERV filters that capture fine dust and allergens
  • Ultraviolet germicidal irradiation (UVGI) lamps installed near evaporator coils to neutralize microbial growth
  • Optional electronic air cleaners that use electrostatic attraction for sub-micron pollutant removal

Importance of Sizing and Ductwork Evaluation

Manual J Calculation: The Gold Standard

Oversizing is a common pitfall that leads to:

  • Short cycling, which wastes energy and fails to dehumidify
  • Premature compressor wear due to frequent starts and stops
  • Higher upfront equipment costs without proportional benefit

Manual J calculations consider:

  • Square footage, ceiling height, and insulation levels
  • Air infiltration rates stemming from windows, doors, and framing gaps
  • Solar heat gain from roof color and window orientation
  • Internal loads from occupants, lighting, and appliances

Duct Sealing and Insulation

Leaky or uninsulated ducts can squander up to 30% of conditioned air. During replacement, HEP:

  • Pressurizes ducts to identify leakage points
  • Seals joints with mastic rather than duct tape for long-lasting integrity
  • Adds insulation wraps to ducts located in attics, garages, or crawl spaces
  • Ensures supply and return ducts are balanced for optimal static pressure

Local Regulations and Permits in Greeneville

Code Compliance

Greeneville adheres to the International Residential Code (IRC) with local amendments. HVAC replacements must satisfy:

  • Minimum energy efficiency requirements for equipment ratings
  • Proper flue sizing and termination for combustion appliances
  • Condensate drainage that prevents water damage and mold growth
  • Electrical disconnect accessibility for service safety

Energy Standards

Tennessee’s energy code recognizes evolving federal SEER and AFUE mandates. Selecting equipment that meets or exceeds these benchmarks positions homeowners for:

  • Potential utility rebates or tax credits (when available)
  • Enhanced resale value reflecting eco-conscious property features
  • Long-term operational cost reductions

Maintenance Considerations After Replacement

The longevity of a new HVAC unit largely depends on routine upkeep. HEP offers guidance to maintain peak performance between professional service visits.

Seasonal Inspections

  • Spring: Inspect refrigerant charge, clean outdoor coils, verify condensate drainage
  • Fall: Check heat exchanger integrity, calibrate thermostat differentials, verify gas pressure (for gas furnaces)
  • Biannual: Confirm blower motor bearings are lubricated (if applicable) and belts are tensioned

Filter Changes and Homeowner Tasks

  • Replace high-MERV filters every 60–90 days, or more frequently during heavy pollen seasons
  • Keep outdoor condensing units clear of vegetation to preserve airflow
  • Maintain thermostat schedules that align with occupancy, preventing unnecessary system cycling

Environmental and Economic Impact of HVAC Replacement

Upgrading to high-efficiency equipment positively influences both household budgets and regional ecosystems.

Reducing Carbon Footprint

Efficient compressors, ECM blower motors, and smart controls can slash electricity consumption significantly. Lower kilowatt-hour demand:

  • Decreases greenhouse gas emissions from fossil-fuel-based power generation
  • Alleviates stress on local power grids during peak summer heat waves

Lower Utility Bills

Savings accumulate through:

  • Higher SEER and HSPF ratios translating directly to reduced energy use
  • Fewer emergency repair calls and associated labor expenses
  • Optimal humidity control decreasing secondary costs like dehumidifier operation

Indicators of Quality Workmanship by HEP

Selecting an HVAC contractor involves more than equipment choice. Workmanship defines whether stated efficiencies materialize in the real world.

NATE-Certified Technicians

The North American Technician Excellence (NATE) certification verifies technician proficiency in:

  • Refrigerant handling and leak detection
  • Air distribution design and troubleshooting
  • Electrical diagnostics and safe repair practices

Comprehensive Warranties

HEP aligns installation practices with manufacturer requirements, preserving labor and parts coverage. Proper documentation and commissioning data ensure warranties remain intact for the life of the agreement.

Safety Protocols

  • Lock-out/tag-out procedures during electrical work
  • Combustion safety testing to prevent back-drafting or CO infiltration
  • Personal protective equipment (PPE) adherence to protect both technicians and property

Throughout each replacement project in Greeneville, HEP’s attention to detail, adherence to modern standards, and commitment to tailored comfort redefine the everyday indoor experience.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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